How we can help you?

Find all the information you need in our FAQs. If you need futher assistance feel free to contact us.
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Getting into details

What is accessfcunion?
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accessfcunion is a an on-line cryptocurrency advisory service. It is our primary aim to enable our customers to easily, safely, and responsibly invest in cryptocurrencies, We support clients in setting up, allocating, diversifying, and monitoring their portfolio, while they maintain 100% ownership and control of their account and investment.

What are the advantages of using accessfcunion?
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No learning curve, extensive research, or administration to get in the crypto investment world. We take care of all the effort needed. accessfcunion offers full transparency and customers maintain 100% ownership of their account and money.

How is the portfolio built?
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The portfolio is built by combining the deposit amount, the risk level and the current market conditions to maximize customer return. At Coinmatic we believe simple is genius, this is why we keep your input easy and we do the hard work in the background.

Settings

How can I send my money to make the investment?
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You can deposit funds in your preferred crypto currency to top up your balance, which can be done through your existing crypto wallet.

Can I make a recurrent deposit?
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Yes, you can add funds to your personal account anytime you like, and accessfcunion will automatically allocate them to your portfolio.

Pricing

What are accessfcunion’s fees?
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At accessfcunion we believe that full transparency brings trust, loyalty, and long-term engagement. Say goodbye to hidden fees & lock-up periods; say hello to free monthly reporting.
You can choose the plan that is right for you here. No other fees will be charged.

Is there any additional fees?
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Not at all! At accessfcunion we understand how annoying is to have additional fees ruining your own investment. As a result, we have a strong company culture in providing full transparency to our customers upfront, so there will be no surprises.

Investing

What is the minimun can I invest?
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We want to give you the best DeFi investment experience. We highly recommend a minimum of investment based on the level of diversification of your portfolio. The diversification level defines the maximum amount that you’d like to have in your portfolio (low diversification up to 5, medium diversification up to 10, high diversification up to 20). To make sure all investment orders will go through based on the portfolio balance we recommend you to invest:
- A minimum of $ 5000 for a low diversified portfolio
- A minimum of $ 2,500 for a medium diversified portfolio
- A minimum of $ 4,000 for a highly diversified portfolio

Can I withdraw my money anytime?
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Yes, you can. As per our value proposition, you literally have full ownership of your portfolio. So, you can withdraw money anytime you want, straight to your wallet account. We will give you unlimited support, in case you need any help in doing so.

Security

How is accessfcunion regulated?
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accessfcunion is not regulated as neither the company, nor its activities fall under any financial regulation requirement (e.g. AFM, DNB, wwft) as per Dutch and European law. accessfcunion thoroughly vets its partners and only works with major “top-10” exchanges.

Are my data safe?
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accessfcunion is fully compliant with GDPR (General Data Protection Regulation), an EU regulation enforceable as of May 25, 2018. accessfcunion stores the minimum possible amount of user data necessary to deliver its services. Stored user data includes: name, date of birth, country of residence, email address, and exchange API keys (encrypted). User data will never be shared with any third party without explicit user consent. Users have the right for their user data to be forgotten, which can be requested over email.

What are the main security measures are in place?
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Security is critical for any internet-based application, especially when money is involved. As such, accessfcunion:
-has strict policies and procedures in place to keep accessfcunion and its customers safe.
-runs on Google Cloud, one of the largest and most trusted cloud providers, always up to date with the latest security standards.
-connects to customer accounts through API keys, for which permissions are carefully selected and limited to avoid damage even in the highly unlikely event of a security breach.
-uses a ​sha256​ algorithm to store important customer data securely, and key data is stored separately.

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